Shipping policy

Shipping & Delivery Policy

Last updated: 1/10/25

1. Overview

This Shipping & Delivery Policy explains how KLH Home Hair & Beauty processes and delivers orders placed through our website www.klhproducts.co.uk.

By placing an order, you agree to the terms outlined below.

We currently deliver to customers within the United Kingdom and selected international destinations (where available).

2. Processing Times

• All orders are processed Monday to Friday, excluding public holidays.

• Orders placed before 1:00 PM GMT are usually processed the same day.

• Orders placed after this time, or on weekends/bank holidays, are processed the next working day.

• Please allow 1–2 business days for order preparation before dispatch.

If we anticipate a delay (for example, due to high demand, stock shortage, or courier delays), we will notify you by email.

3. Delivery Times

Estimated delivery times (from dispatch):

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., postal delays, customs, or weather conditions).

4. Shipping Costs

Shipping costs are calculated at checkout based on destination, order weight, and delivery method.

International customers are responsible for any import duties, customs fees, or local taxes applicable in their country.